FAQs
Frequently Asked Questions
How does LunaEase work?
LunaEase uses a combination of gentle heat, rhythmic compression, and optional music to help relax eye muscles, reduce strain, and promote deeper relaxation—especially after screen use or long days.
Who is this product for?
- LunaEase is ideal for people who experience:
- Eye strain from screens
- Headaches or tension around the eyes
- Trouble relaxing or falling asleep
- Long work or study days
Is it safe to use?
Yes. LunaEase is designed for daily use and automatically shuts off to prevent overheating. If you have a medical eye condition, consult your doctor before use.
Does it work with glasses or contacts?
Remove glasses before use. Contact lenses should also be removed for best comfort.
How long does shipping take?
Orders are typically delivered within 10-14 business days, depending on location. You’ll receive tracking information once your order ships.
What if it doesn’t work for me?
If LunaEase doesn’t meet expectations, we offer refunds under our Refund Policy with proof of product issue. See our policy below for details.
Do you accept returns?
We do not accept returns. However, we do offer refunds in specific cases where the product is defective or not functioning as intended (with proof).